Latest website enhancements
Streamline ordering with our NEW quick checkout feature
Updated 7th November 2023
Our NEW quick checkout feature makes placing an order quicker and easier than ever before!
You can now checkout instantly from 2 NEW areas:
1. From the drop down that’s displayed when you click on the basket icon and hover over your orders. Here you can also edit, cancel, or confirm your order.
2. Directly from a product page. When you add a new item to your order, you’ll see a small pop up appear and then simply click ‘Confirm order’.
As well as this, you’ll also now be able to see a summary of your order on the checkout page, meaning you no longer need to return to the Orderpad to check you’re happy to proceed.
Your feedback makes a difference
We’re always listening to your feedback and looking at how we can make changes and improvements to the website, to make doing business easier for you. If you'd like to provide any feedback on this new feature, please use the yellow feedback tab on the left hand edge of the screen.
Managing your Full Collection Pro enquiries is now easier!
Updated 7th November 2023
We’ve made a slight change to the subject line on your Full Collection Pro enquiry emails to help managing enquires easier.
Now, when you receive an enquiry from a customer, you’ll be able to see the ‘name’ field, entered on the enquiry, in the subject line of the email.
Plan better with more detailed Due in dates
Updated 28th June 2023
We've made it easier for you to plan
The way in which we show you Due in dates for products has changed. Going forward we'll be showing Due in dates that fall within the next 180 days (6 months). In addition, we'll show up to the next 5 Due in dates where available, along with the quantities due.
These changes will give you a better visability on stock availability so that you can make informed decisions when presenting options to your customers, or before buying.
New ways to find exclusive brands
Updated 28th June 2023
Find and shop exclusive brands easily
You can now find our exclusive brands quicker than ever with our new EXCLUSIVE badges. We've added a badge next to exclusive brands in the 'Brands' mega menu dropdown and a banner under the brand logos on the Brands page.
Exclusive brands are an opportunity to offer your customers something unique and stay ahead of your competitors, so keep an eye out for the badge as you browse.
Save time with our unique NEW in-stock alternatives feature
Updated: 31st August 2022
No available stock of the item you want to order?
Our unique NEW In-Stock Alternatives feature means finding what you need has never been easier!
If the product you need is out of stock, this easy-to-use feature allows you to find carefully matched alternatives that are in stock* at the touch of a button.
Simply click 'Find in-stock alternatives' wherever you see the button and you'll be able to find several alternative styles in the closest specification available to order that day*.
Where is the the 'Find in-stock alternatives' button?
On the product page you’ll find the button in two places, in the little (i) icon that shows next to 'Due in' in the Stock column, and at the bottom next to the ‘Order’ button.
In Orderpad you’ll find the button in the little (i) icon that shows in the Stock row as well as under the 'Reserve' button:
Shop in-stock alternatives
Similar styles with the closest specification match are shown side by side for easy comparison. You can filter your alternatives by closest colour (based on CMYK value), price or stock availability (from most sizes in stock through to least) and choose to view only styles that have ALL sizes in stock.
*We’re currently unable to offer in-stock alternatives for styles with patterns or that are multi-colour or contrast. Before ordering, please check for discrepancies between sizing and colour shading across brands. Please note that colours may not be accurately represented in the photography and how they display on screen.
Your feedback makes a difference
We’re always listening to your feedback and looking at how we can make changes and improvements to the website, to make doing business easier for you.
If you'd like to provide any feedback on this new feature please use the yellow feedback tab on the left hand edge of the screen.
